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TRANSACTION PROCESS

How to Select the Right Pump Model
Application Requirements: Determine flow rate (m³/h), head (m), pressure (bar), fluid type (water/chemicals/etc.), temperature, and viscosity.
Power Source: Voltage/frequency compatibility (e.g., 110V/60Hz for North America, 220-240V/50Hz for EU/Asia).

Material
Stainless steel (SS304/SS316) for corrosive fluids, cast iron for clean water.
Customer can contact us for more information, our sales engineer will give you professional advice, or adjust the ready model according to customer's different inquiries.
Streamlined Procurement Process
RFQ Submission – Customers provide technical specs, quantity, we will follow up for more informations, like price and samples, etc.
Quotation & Negotiation – Review commercial terms , payment terms, and lead time (normally 15 to 45days).
Contract Signing – Confirm warranty, package information, etc.
 
Production & Inspection
Pre-Production Component Testing
In-Production Leak Testing
Post-Production Electrical & Visual Inspection (including current, insulation, voltage, and appearance checks)
Final Inspection Report Issuance
About Shipment
Before goods ready, we will inform customer to arrange the shipping agent and delivery goods to the warehouse customer want or loading in factory, we can also advice our shipping agent for the freight charge, HS code, etc for customer.
After-Sales Service & Support
Warranty Coverage: Standard 12 months, 24 months also available for perticular items.

Global Support Network
Remote Diagnostics: Share error codes/videos via email/WhatsApp for troubleshooting.
Local Technicians: Partnered service centers in major regions.
Spare Parts Inventory: Guaranteed availability of seals, impellers, and motors for 5-10 years.
Maintenance Services: Scheduled video call inspections or on-site maintenance contracts.

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Contact Information
Address: No.1 Guihua Road, houwayu Village, daxi Town Taizhou, Zhejiang China
Tel: +86-576-89961229 
E-mail: sales@srmpumps.com
 

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